P3chat - LiveChat Software: Engage and Support Customers with Live Chat

Ultimate Live Chat Software for your website

Live Chat is a great engagement tool for your online business.

P3chat helps you organize support,
increase loyalty and, finally, boost sales.
Zero-install
and smooth learning curve

Operators talking to customers
may use any of their favorite Instant Messengers:

Skype, Google Talk, ICQ
or any XMPP/Jabber based chat program.
Active sales with
Reach Web Client app

Our best-in-breed Rich Web Client is especially designed
for Pro operators who demand the most from Live Support:

visitors monitoring, active invitations, ...
Keep working
while not in the office

You can chat to P3chat-powered website visitors
using many mobile Instant Messengers.
We're always there for you!

We love our customers
and respond to every request.

Activity

Improved: Working hours Working Hours control in Control Panel and logic is improved: now it is possible to setup days-off or lunch-breaks for any day of the week. Quick overview of the feature is here.

19.05.2014

New Feature: History Export Export of History is available now in CSV and XLSX formats. Find the export links on Message History page of P3chat Control Panel. Read more.

20.04.2014

Stress Management Tips As a customer service or sales person, you see a lot of stressful situations. How to control or even prevent them? Take a look and find some good ideas on stress management that work great for us.

01.04.2014

and more...

Stay connected

Why P3chat?

Proactive chat initiation

Chat starts automatically by our software after visitor spends required time on a website, visits number of pages or lands on a desired one. More...
Rich Web Client with Active Invitations

Rich Web Client is our Pro-oriented in-browser app designed for monitoring and serving online customers. More...
Canned Responses

Configure predetermined responses to common questions to save on typing time. Responses are triggered by keystrokes in Rich Web Client app. More...
Integrations

Integrations with Zendesk, Magento, Wordpress, PrestaShop. More...
Manage operator workload

Assign 'operator-in-chief' who will serve the majority of online visitors or may redirect to more skilled colleague. More...
Recognizes regular visitors

Operator has history of all visitor's past dialogues and uses it to respond the best.
Supports Google Talk / Jabber, Skype, ICQ...

Popular P3chat feature is our best support for multiple Instant Messenger clients. More...
Speaks English, Spanish, German and 21 more languages

For best service, you would want to use native language in talking to your online customers, the one that matches your website language. More...
Won't slow down your website

Users are reluctant to visit pages that take infinity to load. P3chat code is asynchronous to prevent bad performance implications.
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Ultimate Live Chat Software for your website

Zero-install and smooth learning curve

Operators talking to customers may use any of their favorite Instant Messengers:

Skype, Google Talk, ICQ or any XMPP/Jabber based chat program.

Active sales with Reach Web Client app

Our best-in-breed Rich Web Client is especially designed for Pro operators who demand the most from Live Support:

visitors monitoring, active invitations, ...

Keep working while not in the office

We're always there for you!

We love our customers and respond to every request.

Activity

Stay connected

Why P3chat?

Proactive chat initiation

Rich Web Client with Active Invitations

Canned Responses

Integrations

Manage operator workload

Recognizes regular visitors

Supports Google Talk / Jabber, Skype, ICQ...

Speaks English, Spanish, German and 21 more languages

Won't slow down your website

Takes 1 minute to set up

Zero-install
and smooth learning curve

Operators talking to customers
may use any of their favorite Instant Messengers:

Skype, Google Talk, ICQ
or any XMPP/Jabber based chat program.

Active sales with
Reach Web Client app

Our best-in-breed Rich Web Client is especially designed
for Pro operators who demand the most from Live Support:

Keep working
while not in the office

We love our customers
and respond to every request.